Module R03 — Patient Rights Refresher

Knowledge Check

Answer all 5 questions. You need 80% (4 of 5) to pass. Your results are recorded.

Your Full Name *

Your Email *

1.A patient who has been receiving care for two years suddenly refuses their morning bath for the third day in a row. You should:

Insist on the bath for health and hygiene reasons Respect the refusal, document it, and notify the supervisor — a three-day pattern requires escalation Stop providing all services until the patient agrees to bathe Ask the patient's family to convince them to accept the bath

2.Which of the following is an example of a subtle dignity violation?

Knocking before entering the patient's room Making care decisions based on what the patient usually prefers without asking today Confirming the patient's dietary restrictions before preparing a meal Asking the patient which activity they'd like to do in the afternoon

3.A patient's adult daughter who is not listed in the care plan asks you for a detailed update on her mother's health status. You should:

Share the information — she is family Share only good news to avoid worrying her Politely redirect her to the office to discuss care plan updates Tell her to ask her mother directly

4.After a patient files a complaint about your care, you should:

Amend your visit notes to clarify what actually happened Continue documenting accurately and objectively — do not change prior documentation Avoid contact with that patient until the complaint is resolved Discuss the complaint with your colleagues to get their perspective

5.Sharing a patient's entertaining personal stories with a colleague who sometimes covers the same case is:

Fine — it builds caregiver rapport and improves continuity of care Only a problem if the patient asked you not to share A potential HIPAA violation — personal information should only be shared to the extent needed for care Acceptable if the colleague has a similar security clearance

Patient Rights Refresher

Knowledge Check

You Passed!

Not Quite

Module Complete!