Module 02 — Patient Rights & Dignity

Knowledge Check

Answer all 5 questions. You need 80% (4 of 5) to pass. Your results are recorded.

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1.A patient has the right to:

Accept any caregiver assigned to them Refuse any service or caregiver without penalty Only receive care during business hours Have visitors restricted by NobleCare

2.Where can a patient file a complaint about NobleCare?

Only with their assigned caregiver NobleCare office or Ohio Department of Health (1-800-342-0553) Only in writing via certified mail They cannot file complaints during active services

3.What does 'dignity in care' mean in practice?

Finishing tasks as quickly as possible Asking permission before providing personal care Making decisions for the patient to save time Keeping the door open during bathing for safety

4.If a patient refuses to eat the meal you prepared, you should:

Insist they eat for their health Document the refusal and report to your supervisor Skip documenting it since they'll eat later Call their family member to intervene

5.Retaliation against a patient who files a complaint is:

Acceptable if the complaint is false A normal response to protect yourself Strictly prohibited and grounds for termination Only prohibited for supervisors, not caregivers

Patient Rights & Dignity

Knowledge Check

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Module Complete!